Contact Us
Questions about our reviews, a correction to flag, or feedback on how we cover the Canadian online casino market — this is the right place. The team behind Canada Casino reads every message and will get back to you as quickly as we can.
How to Reach Us
The fastest way to get a response is by email. Write to us at [email protected] and include as much detail as you can about your query. Whether you've spotted something that needs updating, want to discuss our editorial process, or have a general question about the site, we'll do our best to reply within two business days.
What We Can Help With
- Editorial queries — questions about how we research, rate and rank the casinos featured on this site
- Factual corrections — if you believe information on any of our pages is out of date or inaccurate, please let us know and we will review it promptly
- Responsible gambling concerns — if you or someone you know needs support, we can point you toward the right resources; you can also visit our responsible gambling guidance directly
- Affiliate and partnership enquiries — if you represent a casino brand and wish to discuss listing on Canada Casino, get in touch by email
- General feedback — we genuinely value reader input and use it to improve the site
What We Are Not Able to Help With
Canada Casino is an independent comparison and review site. We do not operate any of the casinos listed here, and we have no access to player accounts, bonus balances or payment records held by any casino. If your question relates to a transaction, withdrawal or account issue at a specific casino, you will need to contact that casino's own support team directly.
A Note on Our Editorial Independence
We may earn a commission when a reader follows a link from this site and registers with a casino. That relationship is disclosed on our pages, and it does not influence the positions or ratings we assign. Our rankings are based on independent research and editorial judgement. If you have concerns about how a particular casino is represented, please write to us — we take those messages seriously. You can also read more on our about us page for a full explanation of how we work.
Response Times
We aim to respond to all emails within two business days. During busy periods it may take a little longer, but we will always reply. If you have not heard back within five business days, it is worth checking your spam folder and sending a follow-up.
Terms and Responsible Gambling
Before getting in touch, it may be worth checking our terms and conditions page, which covers how the site operates, affiliate relationships and the limits of our responsibility. For resources related to safer gambling in Canada — including self-exclusion tools and support organisations — our responsible gambling page is the right starting point.